NETWORK SUPPORT
Using Basic Troubleshooting skills, s/he can identify diagnose and resolve the Basic IT network related problems. S/He can do primary level of fault finding and take necessary actions for IT network related issues. S/He can also perform tasks like assigning IP addresses, monitoring network uptime, crimping of LAN cables, configuring and maintaining Wi-Fi network.
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IT COURSE DETAILS
in Shri Balaji Infotech
INTRODUCTION
Who is an IT Network Support Technician ?
In very simple words, IT Network Support Technician is the one who troubleshoots, monitors, maintains the Internet and Intranet connectivity also s/he can monitor and maintain the uptime of various types of Networking Devices such as Routers, Switches, and Hubs.
What does an IT Network Support Technician do?
Using Basic Troubleshooting skills, s/he can identify diagnose and resolve the Basic IT network related problems. S/He can do primary level of fault finding and take necessary actions for IT network related issues. S/He can also perform tasks like assigning IP addresses, monitoring network uptime, crimping of LAN cables, configuring and maintaining Wi-Fi network.
WHY TAKE ADMISSION?
An IT Network support technician can cater to companies / enterprises having an IT infrastructure including Routers and Switches and Internet connectivity or the companies who are providing Networking devices sales and support.
Monetary compensation
S/He can do a job or can work as an IT Hardware Support Consultant. A fresher can draw up to Rs. 100,000/- p.a.
Hierarchy
In any typical industry enterprise having even a basic IT Infrastructure including desktops and laptops, s/he would work with a team of such more hardware and network support technicians who would guide them. S/He can further pursue to become a System Engineer or a System administrator as per his/her liking and abilities.
Tools
Typically an IT Hardware Support Technician would make use of tools like IT Helpdesk, hardware monitors, and multi-meters for providing hardware support. Knowledge of few other tools like memtest86, CPUID (open source system hardware monitoring tool), and few similar open source tools can be beneficial for an IT Hardware Support Technician.
CERTIFICATIONS & IMPORTANT DATES
Certification:
KLiC courses are recognised by Yashwantrao Chavan Maharashtra Open University (YCMOU).
MKCL provides certificate to the KLiC learner after his/her successful course completion.
Yashwantrao Chavan Maharashtra Open University (YCMOU) provides mark sheet to successfully passed KLiC learners (Jurisdiction: Maharashtra).
Important Dates:
Batch Commencement: One batch in each calendar month (January to December)
Date(s) of Application and Fee Payment by Learner: 1st - 30th day of each calendar month
Date(s) of Learner Confirmation by ALC: 1st - 30th day of each calendar month
Course Start Date and Date of Issuing Learner Login: Date of admission confirmation
ACADEMIC APPROACH
The Academic Approach of the course focuses on the “work centric” education i.e. begin with work (and not from a book !), derive knowledge from work and apply that knowledge to make the work more wholesome, useful and delightful. The ultimate objective is to empower the Learner to engage in socially useful and productive work. It aims at leading the learner to his/her rewarding career as well as development of the society.<
Learning methodology
Learners are given an overview of the course and its connection to life and work.
Learners are then exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
Learners are then acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
Learners are then acquainted with the architecture of the tool or Tool Map so as to appreciate various parts of the tool, their functions and their inter-relations.
Learners are then exposed to simple application development methodology by using the tool at the beginner’s level
Learners then perform the differential skills related to the use of the tool to improve the given ready-made outputs.
Learners are then engaged in appreciation of real-life case studies developed by the experts.
Learners are then encouraged to proceed from appreciation to imitation of the experts.
After imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression.
SYLLABUS
Detailed Syllabus:
KLiC Network Support
Networking Basics
Basics of Networking
OSI Model
TCP/IP Model
Reference Link 1
OSI/TCP Model
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Network Protocols
Network Connectivity
Network Topology and Network Devices
Reference Link
Network Cabling
Internet Connectivity Types
IP Addressing
Basics of IP addressing
Classes of IP addresses
Difference Between Static and Dynamic IPs
Subnetting
Configuring DHCP for Small Network
Network Ports
Overview of DNS
WINS vs DNS
MAC Address Formats
Troubleshooting of Networks
Network Troubleshooting Tools
Wi-Fi Networks
Configuring Wi-Fi Network
Wireless Standards
DURATION
120 Hours to be covered in 2 months (8 weeks).
FEES
Total Fee (Rupees): 4000
1st installment:- 2000
2nd installment:- 2000
*(inclusive of Course fees, Examination fees and Certification fees)